Month: July 2017

Analytics and Insight

Neural Coding Your Business: How Analytics Can Guide You to Sell Better

By Alan Ho: Forrester noted in its 2016 report that as customers grow increasingly empowered by new technologies and have greater…

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Social Selling

Forrester Study Reveals How Enterprises are Embracing Social Selling

By Hootsuite : New independent research from Forrester sheds light on how business-to-business (B2B) enterprises are adapting to how buyers use…

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Digital Transformation

The Reality of the Artificial Intelligence Revolution

By Laurent Bride :   According to Gartner, over 85% of customer interactions will be managed without a human by 2020.…

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Social Selling

Social Selling: What it is, Why You Should Care, and How to Do It Right

By Christina Newberry Social selling: by now you’ve certainly heard of it, but you may not be entirely sure what…

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Drive Productivity and Efficiency

Why Your Businesses Need a Single Sign-On (SSO)?

By iZeno Every organisation is sprinting to meet customer expectations before their competitors steal the light by embracing the fast…

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CRM

How Are Chatbots Changing the Customer Experience?

By SugarCRM: The way that customers engage with businesses is changing every day, thanks to incredible technology that’s constantly thinking…

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Analytics and Insight

The Ultimate Power of the Cloud: Auto-Scaling Jaspersoft for AWS

by Mariano Luna We are living in an exciting world. Anyone with a credit card and an idea for a…

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Productivity and Scalability

Global Executive Perspective of SugarCRM

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Open Source Innovation

How do your tech priorities compare with other APAC businesses?

Digital disruption is affecting businesses in every industry. There is an ongoing pressure to innovate, and today’s technology-enabled customers are…

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