Month: November 2017

Change Management

CRM in Manufacturing

iZeno: Since the inception of globalisation, manufacturing companies, like yours, scales marketing to end customers through a network of dealers…

Read More »
Analytics and Insight

6 Key Considerations for Building a Data Governance Strategy

Talend: In an earlier blog, I shared some key tips that a company needs to keep in mind while designing data…

Read More »
Analytics and Insight

The Digital Transformation in Insurance

TIBCO: Insurance is one of those customer-facing industries that should increase focus on providing great customer experience. According to a…

Read More »
CRM

3 ways to achieve better self-service

Zendesk: Self-service is the latest trend sweeping the customer service nation. Most customers would rather help themselves than reach out…

Read More »
Analytics and Insight

What Happens When You Let Data Do the Pitching

TIBCO: As B2B marketers, we would like to think that marketing has since moved away from solely depending on traditional…

Read More »
Analytics and Insight

13 Really Cool Quotes About Data

Tibco:   All week we’ve been writing about some great data analytics topics. And we hope we’ve given you some…

Read More »
Analytics and Insight

Industry 4.0: The Revolution You Can’t Miss

TIBCO:   Thinking back to early history lessons, it’s likely you spent a decent amount of time learning about the…

Read More »
CRM

How CRM Affects Customer Experience

SugarCRM: It’s no secret that digital transformation is disrupting the way businesses interact with their customers. Getting left behind is…

Read More »
Analytics and Insight

Digital Transformation and GDPR: How Self-Service Data in the Cloud Can Help

Talend: All IT vendors propose to help businesses transform their organizations into digital machines, become data-driven enterprises capable of leveraging…

Read More »
CRM

Customer service: turning transactions into relationships

Zendesk: Customer service has never been easy. Over the years it has only become more complex and demanding. Every person…

Read More »