Month: November 2017

CRM

How CRM Affects Customer Experience

SugarCRM Blog It’s no secret that digital transformation is disrupting the way businesses interact with their customers. Getting left behind…

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Analytics and Insight

Digital Transformation and GDPR: How Self-Service Data in the Cloud Can Help

Talend Blog All IT vendors propose to help businesses transform their organizations into digital machines, become data-driven enterprises capable of…

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CRM

Customer service: turning transactions into relationships

Zendesk Blog Customer service has never been easy. Over the years it has only become more complex and demanding. Every…

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Analytics and Insight

Tibco Spotfire Adds Data Discovery, Analytics for Hadoop Big Data

TIBCO Blog Later this month, Tibco will add big data support to its Spotfire in-memory analytics platform, along with upgrades…

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Analytics and Insight

What Is Big Data Integration? Fast & Easy Big Data by Talend

Talend Blog Talend Makes Big Data Integration Easy, Fast, and Affordable Big data integration is a key operational challenge for…

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CRM

Building Solid Relationships with Customers (Part 1)

SugarCRM Blog Introduction By 2020, customer experience will outweigh the importance of price and product. Are you investing enough in building relationship…

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Big Data Management

Cyber Security Data – Too Much is Just as Bad as Not Enough

Talend Blog Over the past ten years, we have seen a tremendous increase in enterprise-level security products that help organizations find, mitigate…

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Customer Support

Map a customer-centric omnichannel support strategy

Zendesk Blog Chances are that the support channels you offer are backed by a strategy. You’ve optimized your IVR, you’ve…

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Big Data Management

Why Data Quality Should be the ‘Red Thread’ of your Data Strategy

Talend Blog That’s right everyone; Talend broke into another Leaders Quadrant! This time Talend was named a Leader in the…

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