Month: December 2017

CRM

Half of sales reps view prospects’ Facebook profiles before meetings

SugarCRM Blog Most of us know by now that social media posts aren’t private. Advertisers, your colleagues, and even the CIA might…

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Analytics and Insight

TIBCO Welcomes Alpine Data’s Collaborative Project Management for Advanced Analytics

TIBCO Blog I’m very excited to share that TIBCO has acquired Alpine Data, the makers of Chorus, a modern cloud-based data…

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Sustainable Customer Experience

3 of the best knowledge management examples

Zendesk Blog What company wouldn’t want to help customers embrace their ability to self-serve? Most customers want to be able…

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Change Management

iZeno CTI Connector for SugarCRM

iZeno   The primary function of iZeno’s CTI Connector is to pass Customer information, gathered by supported PBX, to SugarCRM…

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CRM

Your Successful Event Planner – iZeno Event Management System

iZeno     We would love to support you to hold an amazing event. Do you know how your large…

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Change Management

5 benefits of turning know-how into knowledge

Zendesk Blog If you needed to build a submarine to discover new depths in the ocean, how would you get…

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CRM

Why You Need Relationship Intelligence

SugarCRM Blog In our recent SalesTech report, we asked 400 sales executives what technology tools are most important to improving the…

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Analytics and Insight

Visual Analytics Power the Smart City Vision

TIBCO Blog The impression many people hold of an Asian city is one of unplanned, unregulated, and uncontrolled growth. Whether…

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Sustainable Customer Experience

Knowledge management is power—and empowering

Zendesk Blog Equipping your frontline customer service teams with product knowledge is one thing. Wielding that knowledge in a way…

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Digital Transformation

Organizational Structures and Leadership in Times of Digital Disruption

Talend Blog The number of studies that substantiate Germany’s digital deficit is striking. Depending on the population parameter, Germany’s rank…

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