By SugarCRM: In a recent survey, we asked sales executives to list all the tech tools (both hardware and software)…
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We are entering either one of two things, the age of the chatbot, or the age of hype about chatbots. A chatbot is a piece…
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By Hootsuite : New independent research from Forrester sheds light on how business-to-business (B2B) enterprises are adapting to how buyers use…
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By Laurent Bride : According to Gartner, over 85% of customer interactions will be managed without a human by 2020.…
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By Christina Newberry Social selling: by now you’ve certainly heard of it, but you may not be entirely sure what…
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By SugarCRM: The way that customers engage with businesses is changing every day, thanks to incredible technology that’s constantly thinking…
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Sugar has had a major positive impact on our business. It helped us increase sales by 50 percent and improve…
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Do you want to provide the best possible experience to each and every customer, every time they engage with your…
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