CRM

Half of sales reps view prospects’ Facebook profiles before meetings

SugarCRM Blog Most of us know by now that social media posts aren’t private. Advertisers, your colleagues, and even the CIA might…

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iZeno CTI Connector for SugarCRM

iZeno   The primary function of iZeno’s CTI Connector is to pass Customer information, gathered by supported PBX, to SugarCRM…

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Your Successful Event Planner – iZeno Event Management System

iZeno     We would love to support you to hold an amazing event. Do you know how your large…

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Why You Need Relationship Intelligence

SugarCRM Blog In our recent SalesTech report, we asked 400 sales executives what technology tools are most important to improving the…

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CRM in Manufacturing

iZeno Since the inception of globalisation, manufacturing companies, like yours, scales marketing to end customers through a network of dealers…

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3 ways to achieve better self-service

Zendesk Blog Self-service is the latest trend sweeping the customer service nation. Most customers would rather help themselves than reach…

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How CRM Affects Customer Experience

SugarCRM Blog It’s no secret that digital transformation is disrupting the way businesses interact with their customers. Getting left behind…

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Customer service: turning transactions into relationships

Zendesk Blog Customer service has never been easy. Over the years it has only become more complex and demanding. Every…

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Building Solid Relationships with Customers (Part 1)

SugarCRM Blog Introduction By 2020, customer experience will outweigh the importance of price and product. Are you investing enough in building relationship…

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The Core CRM Features Every Organization needs – Part Three (Customer Service and Support)

SugarCRM: In our previous instalments, we outlined the core elements of sales automation and lead management, as they comprise a…

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