Digital Transformation

(Part 1) 5 Ways Chatbots Can Improve Customer Experience In Banking

We are entering either one of two things, the age of the chatbot, or the age of hype about chatbots. A chatbot is a piece…

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The Reality of the Artificial Intelligence Revolution

By Laurent Bride :   According to Gartner, over 85% of customer interactions will be managed without a human by 2020.…

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How Are Chatbots Changing the Customer Experience?

By SugarCRM: The way that customers engage with businesses is changing every day, thanks to incredible technology that’s constantly thinking…

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