crm

CRM

How to Build Relationships With Mobile-First Customers

SugarCRM: Editor’s note: the following is a guest blog post in collaboration with Tracy Blanchard, an experienced freelance writer and…

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CRM

A CRM Evaluation Checklist: What Should You Look For?

SugarCRM: With the wide range of different CRM solutions on the market, it can be challenging to figure out exactly…

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CRM

The Top Six Things That CRM Can Do For You

SugarCRM: CRM is about gaining and retaining customers. By leveraging a CRM system, organizations can document and react to a…

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Case Study

CRM for Manufacturing

iZeno: Since the inception of globalization, manufacturing companies, like yours, scales marketing to end customers through a network of dealers operating…

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CRM

How to Be a CRM Maverick

SugarCRM: Competition is increasing, the pace of change within business is getting faster and digital technology is disrupting traditional work…

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Case Study

Case Management and Service Scheduling – Transforming Customer Support Experience

iZeno: Service Scheduling within SugarCRM is like a Catalogue of Services provided to the customer. They are resources, facilities, and equipment…

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CRM

Half of sales reps view prospects’ Facebook profiles before meetings

SugarCRM: Most of us know by now that social media posts aren’t private. Advertisers, your colleagues, and even the CIA might be…

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Change Management

iZeno CTI Connector for SugarCRM

iZeno: The primary function of iZeno’s CTI Connector is to pass Customer information, gathered by supported PBX, to SugarCRM for…

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CRM

Why You Need Relationship Intelligence

SugarCRM: In our recent SalesTech report, we asked 400 sales executives what technology tools are most important to improving the effectiveness…

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Change Management

CRM in Manufacturing

iZeno: Since the inception of globalisation, manufacturing companies, like yours, scales marketing to end customers through a network of dealers…

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