izenocrm

CRM

Half of sales reps view prospects’ Facebook profiles before meetings

SugarCRM Blog Most of us know by now that social media posts aren’t private. Advertisers, your colleagues, and even the CIA might…

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Change Management

iZeno CTI Connector for SugarCRM

iZeno   The primary function of iZeno’s CTI Connector is to pass Customer information, gathered by supported PBX, to SugarCRM…

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CRM

Your Successful Event Planner – iZeno Event Management System

iZeno     We would love to support you to hold an amazing event. Do you know how your large…

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Change Management

CRM in Manufacturing

iZeno Since the inception of globalisation, manufacturing companies, like yours, scales marketing to end customers through a network of dealers…

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CRM

How CRM Affects Customer Experience

SugarCRM Blog It’s no secret that digital transformation is disrupting the way businesses interact with their customers. Getting left behind…

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CRM

Building Solid Relationships with Customers (Part 1)

SugarCRM Blog Introduction By 2020, customer experience will outweigh the importance of price and product. Are you investing enough in building relationship…

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Customer Support

Map a customer-centric omnichannel support strategy

Zendesk Blog Chances are that the support channels you offer are backed by a strategy. You’ve optimized your IVR, you’ve…

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CRM

The Core CRM Features Every Organization needs – Part Three (Customer Service and Support)

SugarCRM: In our previous instalments, we outlined the core elements of sales automation and lead management, as they comprise a…

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CRM

The Core CRM Features Every Organization needs – Part Two (Lead Management)

SugarCRM: In the last instalment of this series, we talked about core CRM for sales automation. Now we will be…

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CRM

The “CRM” for Funeral Services

SugarCRM Blog Funeral is the final Journey for a man in this world, where he or she leaves their beloved…

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